IT Outsourcing Market Trends, Industry Size & Share

Thus, revenue of the IT outsourcing industry alone was over $350 million in 2021 and is expected to reach around $430 million in 4 years. In conclusion, IT outsourcing trends in 2023 will continue to evolve as technology advances and businesses become more reliant on digital systems. IT outsourcing will remain an attractive option as companies look to optimize their operations and maximize their efficiency.

it outsourcing trends

As a result, IT outsourcing providers should capitalize on the opportunity to provide specialized fintech solutions and services. Furthermore, advanced automation can be used to streamline processes, reduce manual labor, and improve accuracy and productivity. Automation can also improve customer service, reduce downtime, and reduce IT infrastructure costs. To combat this talent shortage, companies must ensure they can attract and retain qualified professionals. This includes providing competitive salaries and benefits, offering training and development opportunities, and creating a work environment that is attractive to potential candidates. Additionally, companies should partner with educational institutions to ensure that students are trained in the necessary skills and knowledge to fill IT outsourcing roles.

IT Outsourcing Trends for 2022: Has Covid Impacted the Future?

Finally, ML will be used to analyze data, which will help companies identify new opportunities and better understand customer behavior. In summary, ML will majorly impact IT outsourcing in the coming years, driving trends in automation, monitoring, and data analysis. The emergence of more cloud-based technologies, a plethora of new digital capabilities, and the rise of cloud orchestration influence the latest IT outsourcing trends.

  • The global IT outsourcing market’s revenue skyrocketed in 2022 and is expected to reach US$430.50 billion in 2023 (Statista).
  • They are able to maintain their competitive advantage without having to make significant investments in recruiting full-time employees by outsourcing.
  • Thus, going for alternative employee engagement models is one of the main IT outsourcing future trends.
  • While SBTech only needed tech recruitment, other companies feel that it’s not enough.
  • Given the range of outsourcing opportunities, it is likely that most IT giants will soon give up creating their teams altogether, leaving only vital employees.
  • Most of the everyday devices are now able to communicate via the internet to perform desired tasks.

Remember, it’s not just about the price tag; it’s also about the value you’ll gain. Understand the latest blockchain trends in order to gain leverage and place your business on top of the game. In this report, we uncover the key driving force behind the keyword market’s expansion. We provide a detailed analysis of this essential element, enabling you to align your strategies with market dynamics effectively.

AI Disruption in BPO and other industries: the Next Chapter of Transformation

Some of the crucial factors you should consider while choosing an IT outsourcing company include experience, domain knowledge, skills, cost-effectiveness, and customer satisfaction levels. No matter what industry you’re in, it’s important to stay up-to-date on the latest trends and technologies. Online shopping is expected to become more convenient with the technological transformation of online businesses. Many companies are now turning to automation to streamline their operations.

To sustain in the market and retain their clients, companies are developing advanced technologies to play on the competitive edge, thereby intensifying the competitive rivalry in the market. BPO has become the ideal cost-effective solution for companies looking to grow their business. BPO service providers help companies bridge need gaps within their structure and cover additional technical or non-technical business functions. The demand for robotic process automation is increasing as companies realize it is more cost effective to use robots to perform repetitive tasks. And since it’s time-consuming to upskill in-house teams, companies are outsourcing services to a vendor with expert talent in a desirable outsourcing destination. Businesses now believe a strategic partnership with fewer outsourcing companies can ensure business continuity and cost saving.

Related Information Technology Reports

IT outsourcing companies will gear up to offer better security services, security architecture, and security strategy to protect all important data in this age of digital transformation. Technology related to artificial intelligence (AI) has been developing quickly, impacting many industries, including business process outsourcing (BPO). Although AI has great potential to change the BPO industry, its advantages and disadvantages must be better understood. Let’s begin by examining how AI is positioned to transform this sector and where human expertise will continue to be crucial over the coming years. Outsourcing is becoming increasingly popular as it allows companies to focus on their core business activities while still getting high-quality work done in an efficient manner.

it outsourcing trends

Outsourcing your business’s IT needs can be a great way to get the best possible results while also reducing costs. With the right partner, you can gain access to modern technologies, expert resources, and cutting-edge outsourcing trends that will help your business stay competitive in the digital age. However, with so many potential IT outsourcing partners available, it’s important to be mindful of best practices for selecting an IT Outsourcing Partner.

What are the recent trends in IT outsourcing?

The most likely explanation for this data probably depends on the growing number of devices connected to the Internet. This means that businesses need to develop software products that can interact with these devices to serve the modern needs of people. Applications that it outsourcing trends use machine learning automation to streamline workflow are one of the prime examples of this technology. The increasing appearance of a series of AI-integrated smart applications for Android devices and the IOS platform proves its vast coverage in the modern context.

it outsourcing trends

You’ll need to know relevant outsourcing trends to develop a successful strategy. Outsourcing gives companies a competitive advantage by reducing operating costs, enabling staffing flexibility, and saving time. One thing on every organizations’ mind during 2020 was to recover from the dark phase of low business. But more than disaster recovery, they had to respond to the fluctuations in business growth and be focused on business continuity.

The Internet of Things Will Create New Opportunities for Outsourcing

We are a Global provider of outsourcing services for software development, having dedicated centres consisting of around 700 professional software resources. Implementation of robotics in businesses is a cost-effective way to replace human labor. The increasing automation of data entry and transcription tasks will leave humans with more time to work on value-added tasks like strategy development, relationship building, and decision-making. We predict that the IoT will continue to grow in popularity and that outsourcing providers will capitalize on this by offering more services related to it. This will include everything from system integration to app development.

We hope some of them will be useful for you and your company to make working processes better and easier. Statistics for the 2023 IT Outsourcing market share, size and revenue growth rate, created by Mordor Intelligence™ Industry Reports. IT Outsourcing analysis includes a market forecast outlook to 2028 and historical overview. Blockchain development outsourcing is the process of finding an external third-party provider to take on the development and management of your blockchain technology. Additionally, a Deloitte study reported that creating an outsourcing contract like an SLA can help increase transparency. An SLA can give your business a clearer idea about the quality of the outsourced work and help enterprises to hold the outsourcing provider accountable.

Outsourcing Providers Will Adopt Machine Learning Automation

Additionally, navigating time zones and labor regulations in distant and culturally different countries, such as Malaysia, South Africa, and the  Philippines, can be a huge business challenge. Nearshoring may empower businesses to overcome some of these barriers without hurting their bottom line. Outsourcing allows small businesses or startups to access the best talents and tools at economical prices. A Forbes article revealed that 82% of companies faced cyberattacks in 2022.